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Starting a New Chat

When you open the Chat dashboard, the Start a new chat section gives you a one-click way to begin a fresh conversation with any Coach you have access to.

Where to find it

  1. Sign in and go to your Chat dashboard (/chat).
  2. Above Recent Chats, you will see the Start a new chat section.
  3. The section shows one tile per Coach you are subscribed to.

If you are not yet subscribed to any Coaches, the section is hidden — head to Discover instead to find a Coach.

Starting a new conversation

Click any Coach tile. You will be taken straight into a brand-new conversation with that Coach. Your previous chats with the same Coach remain available in the Recent Chats list and in the conversation sidebar inside the chat screen.

tip

"Start a new chat" always opens a fresh conversation. If you would rather pick up where you left off, use Recent Chats or Continue Last Chat under Quick Actions.

Why use this

  • Faster start — no need to open the Coach's marketplace page or scroll past old chats.
  • Clean slate — useful when you want the Coach to focus on a brand-new topic without the context of an earlier conversation.
  • One tile per Coach — easy to see at a glance every Coach you have available.