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How Coach Memory Works

One of GuidanceAI's most powerful features is long-term memory. Coaches remember things you have told them, even across different conversations and sessions.

How It Works​

GuidanceAI has two layers of memory that work together:

Within a conversation​

The coach automatically sees your recent messages in the current conversation. You do not need to repeat things you have already said -- the coach has full context of your current chat.

Across conversations​

GuidanceAI uses a memory system called Mem0 to give coaches persistent, long-term memory:

  1. Before each response, the coach retrieves relevant memories from past conversations
  2. After each conversation, key information is saved for future reference
  3. This happens automatically -- you do not need to do anything

What This Means for You​

  • No repeating yourself -- the coach remembers what you have said earlier in the conversation and across sessions
  • Continuity across sessions -- close your browser, come back tomorrow, and the coach still knows your context
  • Improving over time -- the more you interact, the more personalised the experience becomes

Cross-Coach Memory​

Memory works across coaches on GuidanceAI. If you tell Coach A about your business goals, Coach B may also be aware of this context. This creates a connected experience across the platform.

Privacy​

  • Your memories are private to your account -- no other user can access them
  • Memory is linked to your user ID and stored securely
  • If you delete your account, all memories are permanently deleted as part of the GDPR-compliant deletion process
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Memory enhances your experience but is not required. Coaches work well even without prior memory -- it simply makes conversations more natural and personalised over time.